The at-home occasion reignites wine’s appeal

26 March 2021. Driven by Covid-19 lockdowns and closure of the on-premise, the rise of the at-home occasion has helped consumers reconnect with wine. Read more…


5 e-commerce challenges and easy solutions

11 March 2020. An online presence is a crucial aspect of your company’s success and in today’s digital world, businesses need to adapt and move with the times. Read more…


E-commerce Day set to boost e-commerce sector in South Africa

1 March 2021. South Africa’s e-commerce sector has experienced 100% year-on-year growth since January 2020, giving local entrepreneurs an incredible opportunity to build strong, sustainable e-commerce businesses that cater to the needs and purchasing preferences of the country’s future consumers. Read more…


IWSR predicts 42% global rise in alcohol ecommerce in 2020

3 December 2020. According to new research released by IWSR Drinks Market Analysis, the value of alcohol ecommerce is forecast to increase by 42% this year, across 10 core markets, to reach US$24bn. Read more…


Think fast: How to accelerate e-commerce growth

24 November 2020. The most critical tools in successful e-commerce expansion are customer-centricity and a test-and-learn mindset.


AI Trends That Will Sketch New Customer Experiences in 2020

16 October 2020. There is not a single industry where artificial intelligence hasn’t created a new trail. And customer experience, which is established to be a key differentiator and even an inducement for customers to pay a premium price, is no different. Read more…


The Covid-driven surge in online grocery shopping

23 September 2020. There can be no question that Covid-19 has changed the way the world operates. Some trends are temporary, and some are more permanent, with the common question nowadays being: what will the new normal look like? Read more…


The evolving role of the ecommerce market and digital experience

28 August 2020. The IWSR assesses the evolution of the beverage alcohol ecommerce and digital space amidst Covid-19. Read more…


Brands need to reposition as customers form new, more digital habits

4 June 2020. There is nothing quite like a lifechanging event to break the habits that someone has built up over years and decades. Read more…